Last updated on March 18th 2024.
Scope of this policy
This policy describes how Lisowczycy Sp. z o.o. collects, uses or otherwise processes a given person’s personal data in the context of booking, purchasing and participating in horse riding tours, car tours or other travel events (hereinafter the “Service”).
This policy includes a description of your data protection rights, including the right to object to some of the processing activities carried out by us.
In this privacy policy, “we” or “us” refers to Lisowczycy Spółka z ograniczoną odpowiedzialnością. We are a company registered in the District Court for Wrocław-Fabryczna, 6th Commercial Department of the National Court Register under the KRS number 0000657148, based in Wrocław, at ul. Jałowcowa 7, 51-180 Wrocław, telephone +48 798 295 444, e-mail address: wio@lisowczycy.pl.
We shall be processing your personal data as a data controller.
This Privacy Policy should be considered in addition to other applicable policies, such as the Horse Tour Terms of Participation and the Car Tour Terms of Participation, relating to the Service.
For the purposes of this Policy, the term “Data protection legislation” shall mean Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”), as well as any laws and/or regulations implementing or created pursuant to the provisions of the GDPR as well as regulations pertaining to online privacy, and any other applicable national laws relating to the processing of personal data and the protection of privacy, in particular the Act of May 10, 2018 on the Protection of Personal Data.
For the purposes of this policy, “controller,” “processor,” “third party,” “supervisory authority,” “personal data,” “processing,” and “data subject” have the meanings set forth in the applicable data protection legislation.
For what purpose do we process your personal data?
We collect and process the personal data we receive from you exclusively for the purpose of drafting and then concluding a contract for the provision of travel services, insurance, booking accommodation, accounting and tax operations, as well as ensuring the safety and proper conduct of travel events. Data is stored with due diligence and with adherence to the security standards described in this Policy. Any use of data for marketing purposes requires separate, explicit consent.
Who can receive your personal data?
In the context of the performance of the Service, in order to ensure the ability to provide the services provided for in the Tour Itinerary and to comply with legal requirements (such as the local registration obligation at hotel facilities), your personal data shall be shared with the suppliers of the services provided for in the Tour Itinerary or the Tour Participation Agreement, to the necessary and essential extent, that is: the insurer – UNIQA Towarzystwo Ubezpieczeń S.A., Wiener Towarzystwo Ubezpieczeń S.A. Vienna Insurance Group, agritourism farms, horse rental companies, hotels or lodging centres, suppliers of additional services stipulated by the Tour Itinerary, certain state services (for example, the Border Guard – in certain cases required by local law), and, if necessary, the relevant national or local chamber of tourism.
In order to improve the level of delivery of our Services, we may change the service providers we work with from time to time.
Is your data used for direct marketing?
If you have given your express consent, we may contact you from time to time with information about our Service. Consent to marketing communications can be withdrawn at any time, by contacting us as indicated at the end of the Policy.
How long shall your personal data be retained?
We shall retain your data only for the period necessary to fulfil the purposes set forth in this Privacy Policy, unless a longer retention period is required by law.
How is your data transferred to third parties?
We share or disclose information as described herein, including to third parties. The transfer of data is carried out in a secure manner, with a commitment from the receiving entity to secure the data and maintain its confidentiality.
Your personal data shall also be shared with government authorities or law enforcement officials if required by them and if required by law or if required for the legal protection of the data controller in accordance with applicable regulations.
Is your personal data transferred outside the European Economic Area (EEA)?
n the context of providing the Service and for the purposes described in this Policy, in case the Tour takes place outside the EEA, your personal data shall be transferred outside the EEA, including to countries that do not provide an “adequate” level of data protection as assessed by the European Commission. However, when such a transfer occurs, we ensure that it is done in accordance with this policy and that the necessary safeguards are in place ensuring that the transfer is governed by standard contractual clauses approved by the European Commission as providing adequate protection.
What are your rights?
Once you have provided personal data, you have rights under the provisions of the Data protection legislation that can be exercised free of charge, subject to statutory exceptions. In particular, you have the following rights:
- Right to withdraw consent: if your personal data is processed on the basis of your consent, you have the right to withdraw that consent at any time and on your own initiative. This can be carried out in any form, in particular by personal contact at the Company’s headquarters, by phone at +48 798 295 444 or by sending an e-mail to wio@lisowczycy.pl. Withdrawal of consent shall not affect the lawfulness of prior collection and processing of your data based on your consent until you withdraw your consent.
- Right to access, review, and rectify your data: you have the right to access, review and request the rectification of your personal data. You may ask us for a copy of your data in order to review or rectify it; if you wish to review or rectify any information, such as your name, e-mail address, mailing address and other data, you may do so by contacting us at the Company’s headquarters, by phone at +48 798 295 444 or by sending an e-mail to wio@lisowczycy.pl.
- Right to erasure: you have the right to request the erasure of all personal data processed as described herein when the personal data is no longer needed for the purposes for which the personal data was originally collected or processed, in accordance with the Data Protection Legislation.
- Right to object or restrict processing: under certain circumstances, as described in the Data Protection Legislation, you may request to restrict processing or object to the processing of your personal data.
- Right to object to processing for direct marketing: if your personal data is processed for direct marketing purposes, you may object to processing for such purposes in any form.
- Right to data transfer: you have the right to receive personal data processed in a format that is structured, commonly used and machine-readable, and to transmit such data to another service provider.
These rights may be limited, for example, in cases where fulfilling your request shall disclose personal data about another person or if you ask us to erase information that is legally required to be retained or is necessary because of important legitimate interests.
To exercise any of these rights, you may contact us as indicated above.
If you have unresolved concerns you have the right to file a complaint with the EU data protection authority at your place of residence, work or the location where you suspect the violation may have occurred. In Poland, such authority is the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw, telephone 22 531 03 00, fax 22 531 03 01, e-mail: kancelaria@giodo.gov.pl..
What security measures have been put in place?
Appropriate technical and organisational measures are implemented to ensure an adequate level of security of personal data, in particular: personal data is stored only in computer systems protected from unauthorised access by third parties (computer working with a full and secure version of the operating system, protected by a password, anti-virus and anti-malware software, automatic security updates, network protection with a firewall), and personal data recorded in paper form, are located in a locked room, to which only persons authorised by the Company have access.
If personal data is compromised as a result of a security breach and in case the breach may cause a high risk to rights and freedoms, we shall take the necessary notifications in accordance with the provisions of the Data Protection legislation.
What are the regulations of the Newsletter service?
As part of our free and voluntary Newsletter service, we may send you, to the electronic mail (e-mail) address you provide, information regarding our offer, in particular the tours, events and campaigns.
The Newsletter service is provided free of charge for an indefinite period of time or until you unsubscribe from the Newsletter service or until the Newsletter service is terminated by us, which may occur at any time, without providing any reason.
The use of the Newsletter service is subject to your possession of a computer or other multimedia device with access to the Internet, capable of running any Internet browser, and your possession of an active electronic mail (e-mail) account.
Ordering the Newsletter service is completed by the User’s registration – entering the User’s correct electronic mail address (e-mail address) in the registration form placed on our website with the possibility of entering the User’s first and last name. In order to start the Newsletter service, it is necessary for you to read this Policy, agree to its provisions and consent to the processing of the personal data provided (e-mail address, full name) and to the sending of commercial information to the e-mail address indicated by the User in the form.
Providing the User’s electronic mail (e-mail) address in the registration form is voluntary, but necessary to commence the provision of the Newsletter service. Provision of the User’s name and surname in the registration form is not obligatory, and the processing of this data is subject to the User’s consent.
All Users’ personal data collected by us when registering for the Newsletter service shall be processed solely for the purpose of carrying out the Newsletter service at the stage of Users’ registration, delivering individual messages to Users, receiving and processing Users’ complaints, saving data in Cookie files and for the purpose of terminating the Newsletter service. Processing of Users’ personal data for purposes other than those mentioned above shall be possible only with the Users’ additional consent.
Users’ personal data shall be processed in order to provide information about our offerings, both in an automated manner, through database searches, including profiling, and in a non-automated manner, but only by authorised persons.
We shall process Users’ personal data for the period necessary to provide the Newsletter service or until the User exercises the right to erase or withdraw consent to the processing. The data shall then be deleted, unless a longer period of data processing is required or permitted by law (for example, to establish, exercise or defend legal claims).
You may resign from the Newsletter service provided by Lisowczycy Sp. z o.o. at any time, without giving any reason and without incurring any costs, by clicking on the link located in the footer of each Newsletter providing the opportunity to resign from receiving the Newsletter. The discontinuation of sending information to the provided e-mail address shall take place immediately.
In connection with the registration, provision and cancellation of the Newsletter service, you retain all your data protection rights as described above in this Policy.
How are “cookies” used and do we use a customer profiling mechanism?
“Cookies” should be understood as computer data, in particular text files, stored in your end devices such as a computer, smartphone, tablet or similar device, transmitted by websites. Among other things, cookies allow us to recognise your device and display a website tailored to your individual preferences.
On our website, available at https://lisowczycy.pl, we use “cookies” to personalise content and advertisements, to offer social media features, i.e. linking the site to Facebook, Instagram and Youtube, and to analyse traffic on our site. The corresponding information about the use of “cookies” is displayed automatically when you visit our website.
We share information about how you use our site with social, advertising and analytics partners in an automated manner. The partners (i.e. Google, Facebook, Instagram and Youtube) may combine this information with other data received from you or obtained when you use their services. The Customer profiling mechanism used is fully automated and does not involve us collecting data about the identity of visitors to our Site.
Our website uses the storage and access of “cookies” based on the consent of the website user, expressed during the configuration of the web browser or the selected website. You have the ability to change your browser settings at any time and determine the conditions under which our Company stores or accesses this information.
Typically, your web browsing software allows “cookies” to be placed on your end device by default. These settings can be changed in the settings of your web browser in such a way as to block the automatic handling of “cookies” or inform you each time they are sent to your device. In view of the above, you may choose not to consent to our use of cookies and related automated customer profiling mechanisms by changing your browser settings.
Changes to this privacy policy
We reserve the right to modify and update this privacy policy. We shall inform you of the changes if they indicate a fundamental change in the processing or are relevant to the nature of the processing or are important to you and affect your data protection rights.
How can you contact us?
Questions, comments, concerns, requests or complaints regarding this Privacy Policy are welcome and should be addressed:
to the Company’s address: Lisowczycy Sp. z o.o., ul. Jałowcowa 7, 51-180 Wrocław, POLAND
by phone: +48 798 295 444
by e-mail: wio@lisowczycy.pl
Information form regarding personal data processing
Personal Data Controller:
Lisowczycy Spółka z ograniczoną odpowiedzialnością. We are a company registered in the District Court for Wrocław-Fabryczna, 6th Commercial Department of the National Court Register under the KRS number 0000657148, based in Wrocław, at ul. Jałowcowa 7, 51-180 Wrocław, telephone +48 798 295 444, e-mail address: wio@lisowczycy.pl.
Purpose of personal data processing:
In connection with business activities, i.e. the organisation of horse tours, car tours or other events of a travel and leisure nature.
Personal data retention period:
The provided data shall be kept for the duration of the contract and after its termination in order to fulfil the Administrator’s legal obligation, for a period of time in accordance with applicable regulations.
Rights of the person providing personal data:
The right to access the content of your data, to rectify data, to erase data, to restrict data processing, to data transfer, to object to data processing, to withdraw consent to data processing, and to be forgotten.
Data provision:
Providing personal data is voluntary, however, the conclusion of the contract and its performance may be dependent on it.
Data processing:
Data may be processed by automated means, including profiling, which involves possibly suggesting services best suited to you, however any binding decisions shall not be automated.